Your Partner in Seamless Business Integration
Making Your Systems Work Better, Together
At Integrated Concrete Systems, we specialize in simplifying complex business processes through system integration. From managing workflows and customer interactions to optimizing operations and reporting, we bring together your existing tools to create a unified, streamlined operation.
Our approach is tailored to your business. We understand that no two businesses are alike, and our solutions are designed to enhance what you already have in place.
Whether it’s connecting your sales platform to operations or linking customer orders to delivery systems, we make your tools work smarter, not harder. We’re more than just service providers—we’re your partners in building a more efficient, effective business.
Optimizing Your Systems for Seamless Integration
Process
Your Ready-Mix Concrete Business
Process
Delivering high-quality, durable, and ready-mix concrete solutions for all construction needs. Reliable service, timely delivery, and superior materials to build with confidence.
4
Batching
5
Fleet Management
6
Accounting
1
Online Ordering
2
Point of Sale
3
Fleet Planning
4
Batching
5
Fleet Management
6
Accounting
1
Online Ordering
2
Point of Sale
3
Fleet Planning
Our Team
We are CRM consultants based in Australia. We apply our extensive experience with digital automation and workflow improvement to help streamline almost every area of your business. From data capture to automated processes, we’ll plan, implement and support the digital solutions you need for a more efficient and productive business. The services we provide are tailored to meet the needs of your company, your team and your customers.
Managing Director
Brian is the analyst and gets a kick out of reviewing your methods and procedures to determine the best outcomes. With all the right formal qualifications in Operations Management, Organisation Design, Production and Inventory Control, Brian has an unmentionable number of years of experience in business process improvement. Over 20 years’ of that unmentionable number is experience with Maximizer CRM and Zoho CRM. When he’s not engineering time and cost saving process improvements, he’s either hiking, or putting his improvement skills to work at home by renovating. His favourite toys are his sledgehammer and crowbar (but don’t worry, they stay at home when he’s back at work).
Software Developer
Carmen is a postgraduate majoring in computer science from QUT. Although she finished her bachelor’s degree in Finance from UQ, she has developed a great interest in coding when she was studying some elective units relevant to programming languages. Thus, she decided to pursue a master’s degree in IT, which gives her strong computing and programming fundamentals. As a rookie in this position, Carmen enjoys working with others to bring projects to life. She is committed to continuous learning and improvement, capable of absorbing new knowledge, strategies and processes rapidly and applying them to assigned responsibilities. When Carmen is outside of work, she enjoys chilling with her cat and doing some exercise activities, like swimming and pilates workouts.
Business Analyst
Originally from China, Yujia moved to Brisbane to obtain her master’s degree in information system from the University of Queensland. She also has a bachelor’s degree in supply chain management from RMIT University. She started to work for this company since 2021, and understands the value of assisting every client with a helpful and cheerful attitude. Yujia in her spare time is either playing tennis or spending time with friends. She is a wombat lover. Her gentle and caring nature will make you feel at ease.
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